WHAT WE COLLECT

When you contact us by email, telephone or visiting us at an exhibition we collect the following personal information:-

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode

 

WHAT WE DO WITH YOUR INFORMATION

Provide you with information or quotations.

Supply of products.

Internal record keeping.

We may periodically send you promotional emails regarding new products and other information which we think you may find interesting using the email address which you have provided.

 

CONSENT

When you provide us with personal information to obtain a quotation, place an order for goods or services, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in you change your mind.  You may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@dkeurope.co.uk or writing to us at: D & K Europe Ltd, 38/39 Crossgate Road, Redditch, B98 7SN.  All email marketing has an unsubscribe option allowing you to opt out at any time.

 

DISCLOSURE

We may disclose your personal information if we are required by law to do so.

 

COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive.  A pop-up will appear when you visit our website.  Once you agree to cookies the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.  We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.  Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

THIRD-PARTY SERVICES

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Google analytics.  Our website uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

 

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

 

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@dkeurope.co.ukor write to us at: D & K Europe Ltd, 38/39 Crossgate Road, Redditch, B98 7SN.